Frequently Asked Questions

  • What Should I Do If I See Suspicious Activity In The Neighborhood?
  • Is Membership In The Association Optional?
  • Does The Association Have An Annual Fee/Assessment?
  • I Believe A Violation Of The Rules/Regulations Is Taking Place, What Do I Do?
  • What Is The Process Used To Correct Covenant Violations?
  • When Does The Pool Open And Close This Year?
  • How Do I Gain Access To The Amenities?
  • How Do I Rent The Clubhouse For An Event?

    • What Should I Do If I See Suspicious Activity In The Neighborhood?
      If you see any type of suspicious activity like strange vehicles driving slowly through the neighborhood, or anything else that gives you concern, call the Gwinnett County Police Department's Non-Emergency number at 770-513-5100 or 770-513-5700.
      The numbers are staffed Monday through Friday from 6:30am until midnight.
      If you need immediate emergency assistance call 911.        back to top

    • Is Membership In The Association Optional?
      Membership is required and deeded in the County records for each lot. Any person who becomes an Owner at the Glen at Grandview is automatically a Member of the Association. Membership is mandatory. It ceases when the person ceases to own a home in The Glen at Grandview. Every Member is subject to the requirements of the governing documents called the Declaration of Covenants.  back to top

    • Does The Association Have An Annual Fee/Assessment?
      Yes. Every owner is required to pay a yearly assessment imposed by the Association. These funds are used for the Common Expenses of the Association. These expenses are incurred in the administration, management, maintenance, and operation of The Glen. The current assessment amount is determined during budget planning by the Association Board Members per-lot, per-year. The assessments are billed by mail and sent by the property manager annually and can be paid in advance before the first day of January.  A 10% interest penalty is charged to your account if payment is not received by the thirty-first (31st) day of March. Failure to pay assessments may result in a lien on the delinquent property and legal action to collect the past due amounts. While the Association prefers not to take these actions, they are required under the terms of the Declaration of Covenants. Please contact the This email address is being protected from spambots. You need JavaScript enabled to view it. for additional questions back to top

    • I Believe A Violation Of The Rules/Regulations Is Taking Place, What Do I Do?
      It is very likely that the violation has been reported to the Board of Directors already and a letter has been written to the owner in an effort to correct it. But, if you notice any violation, please submit a written complaint to the This email address is being protected from spambots. You need JavaScript enabled to view it.. The management company does regular drive-throughs and will pay careful attention on the next one.  back to top

    • What Is The Process Used To Correct Covenant Violations?
      Violations are noted by the management company during regular drive-throughs. The homeowner will be notified by the management company of the violation in a written letter sent via US Mail and given 14 calendar days to correct situation. If the situation has already been corrected, the homeowner can disregard the letter. The homeowner should contact the This email address is being protected from spambots. You need JavaScript enabled to view it. if clarification is needed.

      If the issue has not been corrected by the end of the 14 calendar days granted in the first letter, a second letter of violation will be sent to the homeowner. This second letter will again detail the non-conformance, the section of the Covenants that is not being adhered to and offer the homeowner an additional 14 calendar days to remedy the issue.

      If the violation still exists at the conclusion of the second 14-day period a third and final notice will be sent to the homeowner. This letter will inform the homeowner that their final opportunity to remedy the situation has to be completed within the next seven calendar days. On the eighth calendar day the Association will take steps to remedy the situation according to the authority provided in the Declaration of Covenants and Bylaws of the Homeowners Association which can be found in the HOA Member's Zone tab. All costs incurred by the Association will be charged back to the homeowner and a lien will be placed on the property to secure reimbursement for the Association.  back to top

    • When Does The Pool Open And Close This Year?
      For the the pool will be open from 10am - 10pm, May - June and from 9am - 10pm, July - September. The pool typically opens the first Weekend in May and will close for the season on the Third or Fourth Sunday in September at 10pm.  back to top

    • How Do I Gain Access To The Amenities?
      The pool and bathrooms use an electronic key fob and the tennis courts use a punch code lock. To obtain access, please contact the Property Manager who will confirm that the account has no issues and is current. back to top

    • How Do I Rent the Clubhouse for an Event?
      The Clubhouse can be rented to members in good standing for a nominal fee. To obtain access, please fill out the Clubhouse Rental form found in the Quicklinks and send that form with the required payments to the Property Manager who will confirm receipt and make the reservation for your event. back to top